Professional and Technical Support
Staffing, Talent Acquisition and Management
As a full service provider, CSSI supports your staffing and contingent labor requirements - when you want and where you want it, whether single or multiple resources, worldwide - by providing the right resources cost-effectively and on-time.
CSSI's Talent Acquisition and Management Team supports our customers with a range of fully integrated services including initial assessment, interview, recruiting / staffing / staff augmentation, training / testing, background checks / security clearances / drug testing, reference checks, onboarding, payroll, analytics and reports. Our team is composed of experts with extensive experience in the industries they serve. This expertise enables us to provide strategic and appropriate resource solutions to our commercial and Government customers globally in an efficient and cost-effective manner.
We support our customers in 40 countries worldwide with local resources and in compliance with local laws. Where applicable, we provide US citizens to carry out the assignments in accordance with the customer requirements.
CSSI serves a diverse range of industries globally - Technology, Manufacturing, Healthcare / Pharmaceutical, Renewable / Alternate Energy, Energy, Engineering, Petrochemical / Gas, Utilities, Aviation, Transport, Finance / Banking, Supply Chain, Logistics, IT, Telecom and Government agencies.
CSSI supports its customers by providing professionals (permanent, temporary, as required, temp- to-hire, on-demand, contingent) in over 50 US States and 40 countries with skills including:
- Engineering
- Quality - Quality Management, QA, QC, Inspection, Audit, Surveillance
- Inspections / Audits for compliance with industry (API, ASQ, ISO, ASME, ANSI, etc.) and government (DoD, DoT, OSHA, NASA, MIL) standards, guidelines, and specifications.
- Management
- Healthcare, Medical / Patient Administration Support, Pharmaceutical
- Information Technology
- Project / Program Management and Coordination
- Finance / Banking
- Construction Management and Ins
- Training, Technical Writing
- Contracting and Procurement
- Supply Chain Management, Warehouse / Logistics Support
- Consultants
- Administrative, Clerical, and Customer Service Support
- Safety and Security
Program and Project Management
CSSI's Program and Project Management services include:
- Support customer programs utilizing project management procedures to ensure effective use of management tools in planning, scheduling, organizing and controlling all program activities
- Responsible for formulating program policy
- Interface between Corporate Executive Management and Program
- Technical / Administrative coordination of operating organizations
- Coordination and implementation of controls to attain goals in the area of cost and schedule
- Data management and analysis
- Reports
- Scheduling
- Earned Value Management (EVM)
- Cost Engineering
Administrative and Clerical Support Services
CSSI offers a complete range of Administrative and Clerical Support Services, including:
- Human Resources Management
- Education and Training Support
- Administrative and Personnel Assistants
- Office Management
- Travel Management
- Clerical - Office, Filing, Mail, Data Entry
- Customer Service / Help Desk / Call Center Support
- Adjudication / Security / FOIA Support
- Receptionists / Secretarial Support
- Marketing / Sales Representatives
- Documentation and Record Management
- Library Management
- Acquisition and Contract Support
- Finance / Accounting / Bookkeeping Support
- Benefits Specialist
- Specialized Services
Fabrication and Machining
CSSI provides on-site support for production parts fabrication and machining services with qualified and trained technicians and machinists for both Government and Commercial customers, including support for fabrication of parts in support of navel and aerospace defense systems and platforms.
Our Fabrication and Machining Services include:
- Fabrication of machined parts in accordance with engineering drawings, sketches, and machine shop job orders.
- Experience with fabrication / machining processes and tools including CNC mills, vertical and horizontal mills, tool and cutter grinders, hardness testers, presses, drilling machines, band saws, pantographs, brakes, shears, planers, shapers, and cranes.
- Fabrication of tools, jigs and fixtures in accordance with engineering drawings per ASME standards and sketches to support parts fabrication.
- Coordination and management of machine shop production and job orders.
Scientific, Engineering and Technical Support Services
CSSI provides highly capable scientific, engineering, and technical professionals for applications in basic and applied research. Our personnel perform advanced development of hardware and software for testing and engineering development, systems development and systems testing.
Our Scientific, Engineering and Technical Support Services include:
- Process and Product Development and Improvement
- Test plans and procedures and product testing
- Software development and maintenance
- Simulation Studies
- Technical report preparation
- Document review
- Engineering Project Management / Field coordination
- Design and Drafting via CAD / CAM & CATIA
- Configuration Management
- Engineering Database Management
- Value Engineering programs
- Prototype design, development, manufacture and evaluation
- Test Program Sets (TPS) development, test and evaluation
- Fabrication and Machining Support
Healthcare Support Services
CSSI’s diverse range of service offerings for the Healthcare industry include support services for:
- Medical / Patient Administration Support
- Medical Data Entry and Reporting, Electronic Health Record (EHR) Systems Support
- Quality Assurance and Quality Control
- Call Center and Telephone Support
- Health Facility Construction and Management
- Medical Benefit Analysis and Review
- Healthcare IT and Analysis
- Medical Records Administration and Analysis
- Biomedical Equipment Repair and Maintenance
- Healthcare staffing services including Customer Service Representatives, Patient Access Representatives, Patient Account Representatives, Remote Coding Specialists, Claims Specialists, Finance Management, Pharmacy Coordinators, Reimbursement Analysts, Clinical Supervisors, Front Office Assistances, Healthcare Administrators, Patient Care Coordinators, Human Resources Specialists
Training Support
CSSI has extensive experience in global workforce training. We provide online, on-site, one-on-one, and classroom training services. We have deployed a state of the art web-based Training and Orientation Portal (TOP) for delivery of training. We have special training programs for veterans.
We offer training on a wide variety of subjects and topics, including:
- Quality Management Systems
- Quality Assurance and Quality Control
- Surveillance, Regulatory Compliance, Inspection Systems and Procedures
- Auditing
- Standards and Codes, Specifications, Guidelines - Commercial (API, ANSI, ISO, etc.) and Government (DoD, DoT, OSHA, etc.)
- Requirements Gathering
- Procurement / Purchase Order Verification Systems and Procedures
- Calibration Systems, Measurement, and Test Procedures
- Maintenance and Reliability Improvement
- Performance Monitoring and Optimization
- Data Collection and Analysis
- HSE - Compliance, Awareness, Audit, Verification, Inspection
- Corrective and Preventative Actions
- Supply Chain Management
- Safety
- Security
- Business and Workplace Interaction
- Information Technology
Construction Management
CSSI provides the following Construction Management support services:
- Constructability review, review of vendor certificates, recertification process, logistics, expediting, right of way, logistics, construction management
- Records Management - Quality records, closeout records, change management
- Inspection, QA / QC, testing, verification requirements, work instructions, checklists
- Audit of contractor QA / QC / QMS, surveillance plan, site surveys
- Compliance / Verification / Review
- Contract / requirements versus deliveries, cost and schedule support, compliance with company/international standards
- Valuation, due diligence, work plans and work packages
- Verification with contractor schedule and progress, time and budget / cost overrun, estimation guidelines, EVA
- Contractor provided documentation, reports, drawings - as built/as installed/as contracted
- Data/document/information transfer from the contractor, fabricator, subcontractor to the project team
- Compliance with local/international codes and standards, contractual agreement, specifications, designs
- Calibration Records
- Contractor employees training /certification records – CWI, NACE, ASNT, ACI
- Incident investigation, training, follow-up, emergency procedures, contingency control
- Manpower utilization plan, resource management, material / inventory review
- Vendor engineering deliverables, receiving inspection / inventory verification, material control
